The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The rooms were incredibly spacious and comfortable, perfect for our family stay. We loved that our rooms were conveniently next to each other.” view full review
Lovely Amenities
“Having access to a small fridge in our room made our stay even better, allowing us to keep drinks cool for our evenings on the terrace.” view full review
Charming Terrace
“The upstairs terrace was a good surprise, providing a lovely space to unwind with a drink before heading out for the evening.” view full review
Cozy Retreat
“Despite a few comments on bed comfort, my experience was a cozy retreat with a beautifully renovated room that felt inviting and restful.” view full review
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
luxurious
friendly staff
improve dining
pricey
8.2/10
Great
Rooms
8.1
Location
8.8
Service
8.9
Dining
7.8
Guest reviews
8.2/10
based on 13 reviews
8.6
8.6/10 based on 3618 reviews
Frank
United Kingdom,
May
2024
9.4/10
My stay at the hotel was delightful. The rooms were luxurious and spacious, with a separate sitting area, and the staff was extremely friendly and helpful. However, the dining experience could be improved. The location was superb, just a short easy walk to the main square, and the facilities were great.
Rooms
9.0
The room was lovely and spacious with a separate sitting area.
Service
10.0
The staff were extremely friendly and went out of their way to advise on restaurants and tours.
Location
10.0
The location was superb and very easy to get in and out of the city.
Dining
9.0
The dining options were delicious with an excellent selection of hot and cold buffet foods available.
Facilities
9.0
The facilities were great, making my stay even more enjoyable.
luxurious
improve dining
Christine
United States,
May
2024
7.8/10
I had a mixed experience at this hotel. While the location was convenient for exploring the city center and the rooms were comfortable, the lack of modernization and inaccuracy compared to the advertised pictures left much to be desired. The service, on the other hand, was exceptional with friendly and helpful staff.
Rooms
7.0
Despite not matching the pictures advertised, the room was comfortable.
Service
9.0
The service was top-notch with incredibly friendly and helpful staff.
Location
8.0
The location was ideal for exploring the city center, with easy access to various restaurants and shops, although it could get a bit noisy at times.
Dining
8.0
The breakfast was good quality and adequate, and I would recommend trying it if you stay here.
Facilities
7.0
The hotel provided essential facilities for a comfortable stay, but it could benefit from some modern upgrades.
Thomas
United Kingdom,
January
2024
8.8/10
The hotel offers spacious rooms in an ideal location with a balcony just a short walk away from restaurants, shops, beers, and chocolates. The service is extremely helpful and welcoming, offering amenities like dry cleaning, housekeeping, laundry, and a welcome drink. The location is excellent, right in the center of town with easy access to attractions and evening entertainment. The dining experience is great, with a variety of delicious food options provided.
Rooms
8.0
The rooms are spacious enough to accommodate luggage, with a balcony and a convenient location.
Service
9.0
The service is extremely helpful and welcoming, offering various amenities like dry cleaning and a welcome drink.
Location
9.0
The hotel is located right in the center of town, offering easy access to attractions and evening entertainment.
Dining
9.0
The dining experience is great, with a variety of delicious food options available, including fresh orange juice and decaffeinated coffee.
Facilities
Michael
United Kingdom,
December
2023
7.8/10
The hotel was conveniently located right next to the city center and within walking distance to numerous restaurants, shops, and cultural attractions. The room, though not very soundproof, was comfortable and came with the package we booked. The service was friendly and accommodating, providing helpful tips on local dining and sightseeing. The proximity to the town center was a major plus, but the noise level from nearby activities could be a drawback.
Rooms
7.0
The room, while not very soundproof, was comfortable and part of the package we booked.
Service
9.0
The staff were very friendly and provided helpful tips on local attractions and dining options.
Location
8.0
The hotel is located right next to the city center, offering easy access to restaurants, shops, and cultural sites.
Dining
8.0
The dining experience was unexpectedly good with a nice variety of options.
Facilities
7.0
The hotel facilities were in good condition and offered adequate services.
Francis
United Kingdom,
November
2023
9.0/10
Our stay at the hotel was a delightful experience. The rooms were huge with 2 single beds for our children, clean, spacious, and smartly furnished, making it perfect for a one-night stop to explore Bruges. The hotel also had a terrace for us to enjoy.
Rooms
9.0
The rooms were spacious and smartly furnished with 2 single beds for our children, making them perfect for a family stay.
Service
9.0
The service was amazing, with the staff booking us lovely restaurants and being very friendly and helpful throughout our stay.
Location
10.0
The location was brilliant, just a few minutes' walk from shops, restaurants, and sights, making it extremely convenient for exploring the city on foot.
Dining
8.0
The dining experience was great, with a variety of quality food to choose from, ensuring a satisfying meal.
Facilities
The hotel offered a nice little bar, perfect location, secure parking for a small fee, and a comfortable common area.
James
United Kingdom,
September
2023
8.8/10
The hotel is ideally located right in the center of the old town with a nice ambiance. The rooms are large and well presented, but they look a bit old. The service is excellent with professional and helpful staff. The dining options are varied and delicious, with good coffee and pastries. However, the Sunday departure parking issue was a downside.
Rooms
8.0
The rooms were lovely and spacious with a separate sitting area.
Service
9.0
The staff were excellent, professional, helpful, and friendly.
Location
10.0
The location is excellent, right round the Groot Market and shopping streets.
Dining
9.0
The dining was great with many options and delicious dishes.
Facilities
8.0
The hotel offers dry cleaning, housekeeping, laundry, and a welcome drink.
Eddie
United States,
August
2023
8.2/10
Staying at the hotel was a mixed experience. The spacious and exceptionally clean room was a highlight, yet the strong smell of urine and cleanliness issues were a major downside. The service provided was friendly and helpful, making the stay enjoyable. The location, just around the corner from the main square, was superb for exploring Bruges easily. An overall decent stay with some notable drawbacks.
Rooms
7.0
The room was very spacious and exceptionally clean, a major plus. However, the strong urine smell and cleanliness issues were disappointing.
Service
9.0
The staff was great and very helpful, creating a positive experience during my stay.
Location
8.0
The location was superb, just around the corner from the main square, making it convenient for exploring Bruges easily.
Dining
8.0
The dining experience was good with varied options available, and the Korean food was an interesting addition.
Facilities
9.0
The hotel provided great facilities that enhanced the overall stay.
clean
smell
Bernard
United States,
August
2023
8.2/10
The hotel has a convenient location near the city center, making it easy to explore Bruges. The rooms were spacious and comfortable, with a nice shower/bath room, but not very soundproof. The service was friendly and accommodating, and the receptionist was extremely polite. The dining experience was of good quality with plenty of choices, especially the desserts. Overall, a great place to stay with minor noise issues and excellent service.
Rooms
8.0
The rooms were spacious and comfortable, with plenty of electrical sockets and a nice shower/bath room.
Service
9.0
The service was friendly and accommodating, and the receptionist was extremely polite and knowledgeable.
Location
9.0
The hotel's location is really good, close to the city center and just a minute walk from the main sights.
Dining
8.0
The dining experience was exactly what you'd expect, with good quality and plenty of choices, especially for desserts.
Facilities
7.0
The hotel offers dry cleaning, housekeeping, laundry services, and a welcome drink for guests.
Steve
United Kingdom,
June
2023
8.6/10
The hotel was perfect for traveling with two kids, offering ample room with two twin beds in one room and a queen in the other. The rooms were clean, and the beds very comfortable, with the thoughtful addition of two chairs for extra comfort. The service was top-notch, with kind and accommodating staff, making our stay very pleasant.
Rooms
9.0
The rooms were clean and the bed very comfortable. The extra chairs were a nice touch for added convenience.
Service
9.0
The service was outstanding, with staff who were kind and accommodating throughout our stay.
Location
8.0
The location was fabulous for shopping and exploring the inner part of the city. It felt safe to walk around, and we enjoyed being near the main square.
Dining
8.0
The breakfast offered a good variety of fresh and tasty options, enhancing our dining experience during our stay.
Facilities
9.0
The hotel facilities were great, providing everything we needed for a comfortable stay.
Mitch
United States,
May
2023
7.4/10
I had a pleasant stay at the hotel. The rooms were cozy and clean, with lovely balconies overlooking the central courtyard for relaxation. The service was decent, although there were some issues with additional charges. The location was ideal for exploring the city, being close to major attractions and Christmas markets. The dining experience was average but could use more variety. Overall, a good value for the money.
Rooms
8.0
The rooms were equipped with tea making facilities and had lovely small bottles of body wash and shampoo. The balconies offered a nice view of the courtyard.
Service
7.0
The staff was helpful, but I encountered some unexpected charges during my stay.
Location
9.0
The hotel's location couldn't have been better, just around the corner from the main square and close to all important places in Brugge.
Dining
6.0
The dining options were adequate, but I wished there were more varieties available, especially for breakfast.
Facilities
7.0
The hotel had some basic facilities that met my needs during my stay.
Jonathan
United States,
May
2023
8.6/10
I had a delightful stay at the hotel. The rooms were clean and comfortable, providing a great night's sleep. The location was fabulous, right on the market square but still peaceful. The service from the staff was friendly and welcoming. However, the dining experience was a bit of a letdown with low-quality food items. Overall, it was a lovely experience with a few minor drawbacks.
Rooms
9.0
The room I stayed in was on the second floor and had a separate seating area with a desk, two seats, and a small table. The bed was incredibly comfortable, ensuring a restful night. Everything was clean and well-decorated.
Service
9.0
The service from the reception staff was top-notch. They were helpful, courteous, and very amicable throughout my stay.
Location
10.0
The hotel's location was superb, right on the market square, making it convenient for sightseeing yet tucked away from the hustle and bustle. It couldn't have been better for exploring the city.
Dining
7.0
While the dining options were fresh and had plenty of variety, some items like the scrambled eggs and sausages were of low quality. Overall, the food offered was a cut above the usual quality for this type of hotel.
Facilities
8.0
The hotel had some great facilities, including dry cleaning, housekeeping, laundry services, and a nice welcome drink upon arrival.
Clean
Low-quality dining
Walter
United States,
April
2023
7.6/10
Staying at this hotel was a mixed experience. On the upside, the helpful staff gave great tips on local attractions, and the service overall was extremely accommodating. However, the location, despite being close to the main square, had its drawbacks, and the dining options fell short of expectations.
Rooms
8.0
The room was a good size and had two single beds pushed together. The air conditioning was set at a cooler temperature, which was a plus.
Service
9.0
The staff was not only helpful but went the extra mile to offer sightseeing recommendations. Directing us to an open parking lot was a nice touch.
Location
7.0
The hotel's location is great, just a few minutes from the market square where the atmosphere smells lovely.
Dining
6.0
The dining experience offered a variety of breakfast choices but at an additional cost per person, leading us to dine elsewhere for better value.
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